Procedural Updates

SMART Release Updates September 2022

The September release includes additional features for Manual Filing (or Data Entry) transactions: Non-Policy Reversals, and Agent/Broker of Record changes. Users may enter New or Renewal Policies or BindersNew or Renewal Policy Replacing BindersNew and Renewal Reversals, Cancellations, Reinstatements, Premium Endorsements, Audits, and Installments, and Name ChangePolicy Number ChangeInsurer / Company ChangeExpiration Date Change, or Other Non-Premium Endorsements.

Improvements Include:

  • Policies Search results screens include Broker’s National Producer Number (NPN)
  • Password reset page(s) includes additional context regarding “TDI License Number”
  • Improved handling of special characters within Usernames
  • Improved handling of email addresses longer than 35 characters
  • Improved handling when adding transactions effective prior to an existing cancellation/reinstatement pair
  • Improved handling of advanced search results for deleted records
  • Updated “Entry Method” within Policies Search (provides additional clarity between transactions processed by SLTX and Online Filers)
  • SMART Connector improvements (Windstorm Exclusion)

Manual filing (or data entry) transactions have been released, with following transactions or features remaining: Inception Date Change endorsement, API filers ability to correct errors (tags) through SMART’s user interface, and monthly/annual late filing reports. These features are expected within the next 1-2 release cycles. SLTX will give official 90-day notice of impending end-of-life date of the Electronic Filing System (EFS) once all features are released.

SLTX invites you to sign up for group education sessions for training and questions regarding the new system. Select training sessions by following this link or request an individualized training session tailored to your agency’s business/workflows here.

APIReportAdvanced SearchManual Data Entry, and Export capabilities are attached for your convenience. External Filing testing continues, including additional manual (or data entry) transactions, reversals, and update capability.

With each new release and deployment, additional notifications will be published. These notifications may also be found on our website under News>Procedural Updates.

SMART Release Updates August 2022

The August release includes additional features for Manual Filing (or Data Entry) transactions: New and Renewal Reversals. The linked Transaction Entry User Guide should be utilized for basic entries which do not change Agent of Record or apply to continuous until canceled policies. Users may enter New or Renewal Policies or BindersNew or Renewal Policy Replacing BindersCancellations, ReinstatementsPremium Endorsements, Audits, and Installments, and Name ChangePolicy Number ChangeInsurer / Company Change, Expiration Date Change, or Other Non-Premium Endorsements.

Improvements Include:

  • Monthly Totals, Late Filings, and Policy Audit included within Broker Search (see updated guide)
  • API filing Batch Reports, including links within confirmation email
  • SMART Connector handling improvements (Policy limits)
  • Additional paper filer report delivery method such as Batch and Month-End reports

SLTX released API filing capabilities, specific to automated or “programmatic” filers. Adequate broker testing required; this is the primary mechanism data-related scenarios are handled effectively and efficiently. Contact SLTX TechSupport by email for Technical Reference and User Guides to begin or resume beta testing.

APIReportAdvanced SearchManual Data Entry, and Export capabilities are attached for your convenience. External Filing testing continues, including additional manual (or data entry) transactions, reversals, and update capability.

The Electronic Filing System (EFS) quickly approaching end of tenure! SLTX invites you to sign up for group education sessions for training and questions regarding the new system. Select available training sessions by following this link or request an individualized training session tailored to your agency’s business/workflows here.

With each new release and deployment, additional notifications will be published. These notifications may also be found on our website under News>Procedural Updates.

SMART Release Updates July 2022

This release includes additional features for Manual Filing (or Data Entry) transactions: New Policy Replacing Binder and Non-Premium Endorsement. The linked Transaction Entry User Guide should be utilized for basic entries which do not change Agent of Record or apply to continuous until canceled policies. Users may enter New or Renewal Policies or BindersCancellations, Renewal Policy Replacing Binders, ReinstatementsPremium Endorsements, Audits, and Installments, and Name Change, Policy Number Change, Insurer / Company Change, or Expiration Date Change Endorsements.

Improvements Include:

  • SMART Logo Implementation
  • “Get More Help” feature within SMART’s Help menu provides requests for additional assistance
  • Improved TDI license data syncing into SMART
  • Expiration timeframe for password reset email link
  • Consistent messaging when submitting a reinstatement (with a lapse in coverage from cancellation date)
  • Consistent messaging when attempting to access invalid or prohibited page
  • Updated context for API filers when encountering parsing failures

SLTX released API filing capabilities, specific to automated or “programmatic” filers. Adequate broker testing is required; this is the primary mechanism data-related scenarios are handled effectively and efficiently. Contact SLTX TechSupport by email to obtain Technical Reference and User Guides to begin or resume beta testing.

APIReportAdvanced SearchManual Data Entry, and Export capabilities are attached for your convenience. Testing continues for External Filing including additional manual (or data entry) transactions, reversals, and update capability.

With Electronic Filing System (EFS) quickly approaching end of tenure, SLTX invites you to sign up for group education sessions to obtain necessary training and answer any questions. You can select an available training session by following this link. You may also request an individualized training session tailored to your agency’s business/workflows here. Many EFS features are now integrated into SMART. Users express ease of use and process improvements such as elimination of batches, enhanced coverage and class selections, and elimination of inserting tax, stamping fee, and total gross amounts manually.

With each new release and deployment, additional notifications will be published. These notifications may also be found on our website under News>Procedural Updates.

New Features on SLTX Homepage

The Surplus Lines Stamping Office of Texas has added new content to its website!

New Additions include:
• System login updated to reflect EFS login
• SMART login included on home page
• Reset password link updated to link directly to SMART’s password reset page
• Link to SMART Training/ DEMO session has been relocated on home page

Please contact the SLTX Tech Support team by email or phone at (512) 531-1880 or (800) 681-5848 with any questions.

SMART Release Updates June 2022

The June SMART release includes features for Manual Filing (or Data Entry) transactions: Insurer / Company Change Endorsements, and Renewal Policy Replacing Binders. The Transaction Entry User Guide should be utilized for basic entries which do not change Agent of Record or apply to continuous until canceled policies. Users may continue entering New or Renewal Policies or BindersCancellationsReinstatementsPremium Endorsements, Audits, and Installments, and Name Change, Policy Number Change, or Expiration Date Change Endorsements.

Improvements include:

  • Bug fixes for API update transactions
  • Improved insurer percentage of participation within New / Renewal entry screens
  • Visible Broker’s status within Security tab from Broker Search. This includes updated warning language.
  • Improved missing or single name portrayal within “Invite New User”
  • Additional context from “Sent Invitations” tab (expiration date, and name of user initiating invitation)
  • Ability to export Insurer search results
  • Additional context within API end-point for Batch Status
  • Updated language for “in progress” notification

See links for previous SMART release documentation for APIReportAdvanced SearchManual Data Entry, and Export capabilities. Testing continues for External Filing to include additional manual (or data entry) transactions, including reversals and update capability. Adequate broker testing is required since it is the primary mechanism to ensure data-related scenarios are handled effectively and efficiently.

Interested in attending a group training session? You can select a session by following this link. You may also request an individualized training session tailored to your agency’s business/workflows here.

With each new release or significant deployment, additional notifications will be sent to all Electronic Filing System (EFS) users. These notifications may also be found on our website under News>Procedural Updates.

Note: All current processes and procedures in EFS remain available and will work concurrently with SMART until all features are fully delivered in 2022.

SMART Release Updates May 2022

The May 2022 SMART release includes additional features for Manual Filing (or Data Entry) transactions: Expiration Date Change Endorsements. The linked Transaction Entry User Guide can be utilized as necessary for basic entries which do not change Agent of Record or apply to continuous until canceled policies. Users may continue entering New or Renewal Policies or BindersCancellationsReinstatementsPremium Endorsements, Audits, and Installments, and Name Change or Policy Number Change Endorsements. Users will view additional context regarding password requirements at each stage or section which involves password creation. Users will also experience improvements to cancellation and reinstatement entry processes when original policy filings had non-Texas premium, and when searching for or selecting a policy number within the “Corrects Original ID” field. Improvements were also added to duplicate policy warning notifications, password reset workflow (to better inform users about their profile or agency status), and the policy results export feature (to better handle policy numbers with leading zeros (in an Excel format)).

As a reminder, SLTX released API filing capabilities, specific to automated or “programmatic” filers. Adequate broker testing is required since it is the primary mechanism to ensure data-related scenarios are handled effectively and efficiently. All automated filers are strongly encouraged to contact SLTX TechSupport by email to obtain Technical Reference and User Guides to begin or resume beta testing.

For your convenience, previous SMART release documentation regarding APIReportAdvanced SearchManual Data Entry, and Export capabilities are attached. Testing continues for External Filing to include additional manual (or data entry) transactions, including reversals and update capability.

With SLTX’s current Electronic Filing System (EFS) quickly approaching the end of its tenure, SLTX is conducting group education sessions to highlight SMART’s updated and user-friendly workflows.  Many features from EFS have been integrated into SMART as well as many processes and data entry improvements. Data entry users appreciate ease of use and process improvements made to the application such as elimination of batches, enhanced coverage, and class selection, and eliminating necessity of manually inserting tax, stamping fee, and total gross amounts.

Interested in attending a group training session? You can select an available training session by following this link. You may also request an individualized training session tailored to your agency’s business/workflows here.

Note: All current processes and procedures in EFS remain available and will work concurrently with SMART until all features are fully delivered in 2022.

With each new release or significant deployment, additional notifications will be sent to all Electronic Filing System (EFS) users. These notifications may also be found on our website under News>Procedural Updates.

SMART Education Update and Training Opportunities

Did you know that SLTX’s current Electronic Filing System (EFS) is quickly approaching the end of its tenure as the online filing system for the State of Texas and is being replaced with an updated and much more user-friendly system called “SMART”?  Many of your favorite features from EFS have already been integrated into SMART as well as many processes and data entry improvements.

SLTX has conducted training for individual agencies and the feedback from those users is overwhelmingly positive. Data entry users appreciate the ease of use and process improvements made to the application such as elimination of batches, enhanced coverage and class selection, and eliminating manual input of tax, stamping fee, and total gross amounts.

During 2023, SLTX will provide GROUP education sessions. Each session lasts two hours with a maximum of 25 participants to demonstrate the SMART application. Interested participants can select a training session by following this link. Once selected, participants will receive a confirmation email containing a TEAMS meeting link and the option to add the event directly to their calendar.

You may also request an individualized training session tailored to your agency’s business/workflows here.

We look forward to seeing you at an upcoming SMART Education session!

Please contact the SLTX Tech Support team by email or phone at (512) 531-1880 or (800) 681-5848 with any questions.

SMART Release Updates April 2022

The April 2022 SMART release includes additional features for Manual Filing (or Data Entry) transactions: Name Change Endorsements, and Policy Number Change Endorsements. The linked Transaction Entry User Guides can be utilized as necessary for basic entries which do not change Agent of Record or apply to continuous until canceled policies. Users may continue entering New or Renewal Policies or BindersCancellations, ReinstatementsPremium Endorsements, Audits, and Installments. Users may now search for and/or view an Insurer’s NAIC Number directly from Data Entry screens. Users may also edit primary / secondary (online filing) contact information within Broker Security. Additionally, an API endpoint was created to return an individual Batch’s Status, and improvements were made for API filings to better handle submissions which reflect AOR changes on parent policies. Lastly, improvements were added to enforce default sort order for Insurer searches, updated Entry Method to promote clarity, and further strengthen password requirements.

As a reminder, SLTX released API filing capabilities, specific to automated or “programmatic” filers. Adequate broker testing is required as it is the primary mechanism to ensure data-related scenarios are handled effectively and efficiently. All automated filers are strongly encouraged to contact SLTX TechSupport by email to obtain Technical Reference and User Guides to begin or resume beta testing.

Please contact SLTX’s TechSupport team to schedule a discussion regarding SMART features and how it can improve your agency’s online filing experience. Furthermore, TechSupport can schedule additional SMART training for you and your agency based on processes, workflows, and lines of business.  SMART’s Agent User Guide is updated each release and can be obtained directly from SLTX’s TechSupport team through email or phone (512) 531-1880 or (800) 681-5848.

For your convenience, previous SMART releases regarding APIReportAdvanced SearchManual Data Entry, and Export capabilities are attached. Testing continues for External Filing to include additional manually input transactions. The following transactions are expected for May release: Non-Premium Endorsements, New and Renewal Policy Replacing Binder.

 Note: All current processes and procedures in EFS remain available and will work concurrently with SMART until all features are fully delivered in 2022.

With each new release or significant deployment, additional notifications will be sent to all Electronic Filing System (EFS) users. These notifications may also be found on our website under News>Procedural Updates.

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