Agent, Adjuster Licensing Impacted as Pearson VUE Closes

Mar 18, 2020 | Archive News

Pearson VUE, the testing service used by the Texas Department of Insurance (TDI) to complete licensing exams, has announced it will close its U.S.- and Canada-based testing centers from March 17, 2020, until April 16, 2020, in response to the potential spread of the Coronavirus disease (COVID-19).

Those who have already scheduled exams during this period will receive a refund or an extension as determined by the exam sponsor. A statement from Pearson VUE said the company will work with individuals to reschedule exams as soon as it is safe to resume test delivery, on or after April 16, 2020. Registration for new exam appointments will not be available until April 16, 2020.

TDI requires exams proctored by Pearson VUE for agents applying for the following licenses:

  • General lines – life, accident, health, and HMO
  • General lines – property and casualty
  • Insurance service representative
  • Life agent
  • Life and health insurance counselor
  • Limited lines
  • Managing general agent
  • Personal lines property and casualty
  • Risk manager
  • Surplus lines

The following adjuster licenses also require Pearson Vue-proctored exams:

  • All lines
  • Designated home state – all lines
  • Property and casualty
  • Public insurance
  • Workers’ compensation

Pearson Vue has created a resources page for those impacted by the virus. Information on agent and adjuster licensing in Texas can be found on the TDI website.